[리바이스코리아] Retail Operation Manager
Position SummaryThe Manager, Retail Operation leads retail operations, retail training, retail analytics, and execution excellence across all retail channels. This ro...
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Tasks
Position Summary
Key Responsibilities
Retail Operations
Lead retail operational management across O&O channels and provide operational support for Partner Retail channels
Ensure consistent execution of operational standards, policies, and processes
Drive operational excellence across stores through disciplined execution and follow-up
Monitor operational compliance including inventory, staffing, store standards, and process execution
Identify operational gaps and implement improvement actions
Support operational readiness for promotions, launches, seasonal transitions, and new initiatives
Retail Analytics & Business Performance
Own weekly and monthly retail performance reporting and analysis
Monitor key KPIs including sales, traffic, conversion, ATV, UPT, AUR, labor productivity, and store productivity
Analyze business trends and provide actionable recommendations to channel leaders
Support store segmentation and productivity improvement initiatives through data-driven insights
Prepare business review materials and operational updates for leadership meetings
Track execution progress and follow-up on key business priorities
Lead PER package development and support retail real estate investment evaluations through productivity analysis, sales forecasting, and operational feasibility assessment
Retail Training & Capability Development
Lead Retail Training function and oversee field capability development across all retail channels
Own onboarding and training programs for store managers and retail teams
Drive selling capability, operational excellence, and consumer experience training
Identify capability gaps through KPI analysis and field feedback, and implement improvement plans
Build consistent execution standards and retail excellence culture across stores
Coach and develop field teams to improve operational discipline and business performance
📋 상세내용
Tasks
Position Summary
Key Responsibilities
Retail Operations
Lead retail operational management across O&O channels and provide operational support for Partner Retail channels
Ensure consistent execution of operational standards, policies, and processes
Drive operational excellence across stores through disciplined execution and follow-up
Monitor operational compliance including inventory, staffing, store standards, and process execution
Identify operational gaps and implement improvement actions
Support operational readiness for promotions, launches, seasonal transitions, and new initiatives
Retail Analytics & Business Performance
Own weekly and monthly retail performance reporting and analysis
Monitor key KPIs including sales, traffic, conversion, ATV, UPT, AUR, labor productivity, and store productivity
Analyze business trends and provide actionable recommendations to channel leaders
Support store segmentation and productivity improvement initiatives through data-driven insights
Prepare business review materials and operational updates for leadership meetings
Track execution progress and follow-up on key business priorities
Lead PER package development and support retail real estate investment evaluations through productivity analysis, sales forecasting, and operational feasibility assessment
Retail Training & Capability Development
Lead Retail Training function and oversee field capability development across all retail channels
Own onboarding and training programs for store managers and retail teams
Drive selling capability, operational excellence, and consumer experience training
Identify capability gaps through KPI analysis and field feedback, and implement improvement plans
Build consistent execution standards and retail excellence culture across stores
Coach and develop field teams to improve operational discipline and business performance