Are you a Technical Service Engineer passionate about delivering technical support? If so, this opportunity could be for you! Join us at B. Braun Korea, a leader in the medical ...

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Are you a
Technical Service Engineer
As a
Technical Service Engineer
at B. Braun you will play a vital role in….
Your key responsibilities:
Responsible for supporting a team of Technical Service and providing service on more advanced applications of the company’s products to end-users.
Support sales team during the sales cycle by acting as a technical resource, describing the organization’s installation and/or support services. Able to perform dialysis, IT, application level "in source" training to hospital staff and Technical Service Staff.
Serves as field liaison between all level of customer interaction to clinical staff.
Resolve operational issues in a variety of hardware/software solutions at client site using established troubleshooting techniques.
Maintain accurate records of all maintenance or services performed.
Test and calibrate components and equipment following manufacturer’s manuals and troubleshooting techniques, using hand tools and measuring devices.
Broad and deep understanding of products, clinical practices, hospital work streams.
Excellent communication skills.
Will utilize the preferred software for entering Work Order and Non-Work Order activities.
Determines backup components to be maintained in stock.
Keeps track of all travel receipts and complies with all company policies regarding expensed items.
Requirements
What you will bring to the team:
Bachelor degree required, preferably majored in medical engineering
New graduates or candidates with up to 5 years of experience
Knowledge of the medical device industry
Ability to work independently and follow standard practices and procedures
Demonstrated ability to technically troubleshoot and analyze problems